{"id":312,"date":"2016-02-09T10:00:24","date_gmt":"2016-02-09T17:00:24","guid":{"rendered":"http:\/\/michaelspeaks.com\/blog\/?p=312"},"modified":"2023-06-13T21:37:24","modified_gmt":"2023-06-13T21:37:24","slug":"why-you-lose-credibility","status":"publish","type":"post","link":"https:\/\/michaelspeaks.com\/blog\/why-you-lose-credibility\/","title":{"rendered":"Why You Lose Credibility"},"content":{"rendered":"<p>When you present facts like your giving a sixth grade book report, you sound like a sixth grader. So why do most people still approach public speaking like they&#8217;re giving a sixth grade book report?<\/p>\n<p><!--more--><\/p>\n<p>You probably\u00a0figured out by now that I&#8217;m not a fan of the way our education system teaches communication skills. In general, the education system trains us\u00a0to conform to mediocrity.<\/p>\n<h3>Sixth Grade Presentation Skills<\/h3>\n<p><a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep.jpg\" rel=\"attachment wp-att-316\"><img loading=\"lazy\" class=\"alignright wp-image-316\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-300x199.jpg\" alt=\"dogsleep\" width=\"262\" height=\"174\" srcset=\"https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-300x199.jpg 300w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-1024x681.jpg 1024w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-768x511.jpg 768w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-1536x1021.jpg 1536w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-2048x1362.jpg 2048w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-1200x798.jpg 1200w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/dogsleep-1980x1316.jpg 1980w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/><\/a>Remember sixth grade? You read a book written by an &#8220;expert.&#8221; You find a quote from an &#8220;expert.&#8221; Then you copy the quote to your essay and state your &#8220;sources.&#8221;<\/p>\n<p>I&#8217;m getting sleepy just talking about it.<\/p>\n<p>In my industry, one of the most famous experts is Patricia Fripp. She is a public speaker and executive speech\u00a0coach. If I were speaking the sixth grade way, I would quote her\u00a0like this:<\/p>\n<blockquote><p><a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/fripp.png\" rel=\"attachment wp-att-317\"><img loading=\"lazy\" class=\"alignright size-full wp-image-317\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/fripp.png\" alt=\"fripp\" width=\"73\" height=\"100\" \/><\/a>Patricia Fripp, teaches us how to sound credible. She says &#8220;Specificity builds\u00a0credibility.&#8221;\u00a0In other words, you need to include specific references to your facts, figures and quotes.<\/p><\/blockquote>\n<p>Okay, time to wake up.<\/p>\n<p>I promise not to include any more examples of mediocrity (aka BAD presentation skills).<\/p>\n<h3>Why You Lose Credibility<\/h3>\n<p>That paragraph will get you an A+ in sixth grade, but in real life, giving that speech actually makes you lose credibility relative to a real expert!<\/p>\n<p>Included in brackets is what the audience actually hears:<\/p>\n<blockquote><p><span class=\"col\">[Lowly, amateurish, unoriginal, mindless, pitiful, sixth-grade wanna-be stooge that I am always defers to someone better than I am\u00a0so]<\/span> I would like to quote Patricia Fripp <span class=\"col\">[a real expert that knows a whole lot more than I do. She]<\/span> teaches us how to sound credible. She says &#8220;Specificity builds\u00a0credibility.&#8221;\u00a0In other words <span class=\"col\">[I have nothing original to offer. If you&#8217;re interested, you should go listen to her.]<\/span><\/p><\/blockquote>\n<p><a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges.jpg\" rel=\"attachment wp-att-318\"><img loading=\"lazy\" class=\"alignright size-medium wp-image-318\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges-300x194.jpg\" alt=\"stooges\" width=\"300\" height=\"194\" srcset=\"https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges-300x194.jpg 300w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges-1024x662.jpg 1024w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges-768x496.jpg 768w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges-1200x776.jpg 1200w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/stooges.jpg 1281w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>I get it. Your\u00a0sixth grade homeroom teacher (and probably even your college professors) told you that using experts to support your argument makes you sound credible.<\/p>\n<p>Unfortunately, most people apply that advice by trying\u00a0to\u00a0convince the listener\u00a0that they agree with some well-known expert. The speaker ends up looking like a stooge.<\/p>\n<p>That well-meaning teacher or professor,\u00a0Ms. I-don&#8217;t-know-what-I&#8217;m-talking-about-but-I-love-you, didn&#8217;t know that there is more than one way to quote an expert.<\/p>\n<p>When your quote says &#8220;I agree with this expert,&#8221; then you are not building your own credibility, you are building the expert&#8217;s credibility.<\/p>\n<p>That approach makes the expert look more credible than you. You look weak by comparison.<\/p>\n<h3>Presentation Skills that Make You Look Good<\/h3>\n<p>Watch how easily I can change that quote from &#8220;I agree with Patricia Fripp&#8221; to &#8220;Patricia Fripp agrees with me.&#8221;<\/p>\n<blockquote><p>When I coach people I always tell them to include specific names and numbers to prove they are\u00a0credible. I call this &#8220;Revealing specifics.&#8221; Recently, I heard Patricia Fripp say it another way: &#8220;Specificity builds credibility.&#8221;<\/p><\/blockquote>\n<p>Instead of taking the role of a sixth grader idolizing an &#8220;expert&#8221;, I make myself equal to the expert.<\/p>\n<p>Here&#8217;s another way to do it, with the listener&#8217;s\u00a0subconscious understanding\u00a0included:<\/p>\n<blockquote><p>Patricia Fripp, says &#8220;Specificity builds credibility.&#8221; She&#8217;s right, except I wish she would add that you have to memorize those specifics or you actually lose credibility. <span class=\"col\">[Wow, this guy knows more than Patricia Fripp!]<\/span><\/p><\/blockquote>\n<p>When public speaking, this is a very common way that\u00a0politicians try to convince you they&#8217;re qualified for office. They memorize lots of names and numbers. It looks really bad when they have to defer to someone higher-up for the &#8220;expertise&#8221;.<a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/equals-1.png\" rel=\"attachment wp-att-320\"><img loading=\"lazy\" class=\"alignright size-medium wp-image-320\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/equals-1-300x199.png\" alt=\"equals\" width=\"300\" height=\"199\" srcset=\"https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/equals-1-300x199.png 300w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2016\/01\/equals-1.png 761w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>I&#8217;m sure Ms. Fripp actually does know my little addendum. The point is not to be superior to the expert, the point is to NOT\u00a0be subordinate to her.<\/p>\n<p>In other words:<\/p>\n<blockquote><p>The expert agrees with me! <span class=\"col\">[because we are equals].<\/span><\/p><\/blockquote>\n<p>The &#8220;experts&#8221; don&#8217;t need you to boost their credibility. Use their notoriety to boost your own presentation skills.<\/p>\n<p>In my <a href=\"http:\/\/www.speechdeck.com\" target=\"_blank\" rel=\"noopener noreferrer\">SpeechDeck public speaking and communication system<\/a>, this technique is categorized as a skill to reveal &#8220;Authority.&#8221; Check out all the yellow &#8220;Reveal the Messenger&#8221; techniques to make the best impression.<\/p>\n<p>Get out of the sixth grade, and act like YOU are the expert&#8211;even if you have to pretend.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you present facts like your giving a sixth grade book report, you sound like a sixth grader. So why do most people still approach public speaking like they&#8217;re giving a sixth grade book report?<\/p>\n","protected":false},"author":1,"featured_media":315,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[18,40,56,57],"_links":{"self":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts\/312"}],"collection":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/comments?post=312"}],"version-history":[{"count":1,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts\/312\/revisions"}],"predecessor-version":[{"id":1135,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts\/312\/revisions\/1135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/media\/315"}],"wp:attachment":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/media?parent=312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/categories?post=312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/tags?post=312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}