{"id":79,"date":"2015-12-29T10:00:45","date_gmt":"2015-12-29T17:00:45","guid":{"rendered":"http:\/\/michaelspeaks.com\/blog\/?p=79"},"modified":"2023-06-13T21:37:33","modified_gmt":"2023-06-13T21:37:33","slug":"worst-4-letter-word","status":"publish","type":"post","link":"https:\/\/michaelspeaks.com\/blog\/worst-4-letter-word\/","title":{"rendered":"The Worst 4-letter Word"},"content":{"rendered":"<p>One study (Scherer and Sagarin 2006) showed that using obscenity correctly actually increased the persuasiveness of a speech! However, if you want to be a great communicator, there is one four-letter word you must get out of your head forever.<\/p>\n<p><!--more--><\/p>\n<p>If you have ever been to any of my presentations or public speaking classes, you know that there is one common piece of advice that I despise:<\/p>\n<blockquote><p>Tell &#8217;em what you&#8217;re gonna tell &#8217;em. Tell &#8217;em. Then, tell &#8217;em what you told &#8217;em.<\/p><\/blockquote>\n<p>Here&#8217;s just one of the <em>many<\/em> reasons why &#8230;<\/p>\n<h2>The worst four letter word<\/h2>\n<p>What is the most fun you can imagine? What activity could you do this Friday that would lift your spirits? What would make you smile?<\/p>\n<blockquote><p>\u00a0I can&#8217;t wait. I&#8217;m going to go sit in a room and listen to someone <strong>tell<\/strong> me something.<\/p><\/blockquote>\n<p>Let me guess. That isn&#8217;t what you imagined. Public speaking is not what most people consider a &#8220;good time.&#8221;<\/p>\n<p><a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/7858155676_3fef82c484_z.jpg\" rel=\"attachment wp-att-277\"><img loading=\"lazy\" class=\"alignright size-medium wp-image-277\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/7858155676_3fef82c484_z-300x276.jpg\" alt=\"7858155676_3fef82c484_z\" width=\"300\" height=\"276\" srcset=\"https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/7858155676_3fef82c484_z-300x276.jpg 300w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/7858155676_3fef82c484_z.jpg 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>Better yet, imagine you&#8217;re 13 years old and your mother sternly calls you to the kitchen:<\/p>\n<blockquote><p>Get in here. I have to <strong>tell<\/strong> you something.<\/p><\/blockquote>\n<p>Does that sound like a lecture that the thirteen-year-old you wants to attend?<\/p>\n<p>What if your lover quietly approaches you and says:<\/p>\n<blockquote><p>We have to talk &#8230; I need to <strong>tell\u00a0<\/strong>you something.<\/p><\/blockquote>\n<p>Are you looking forward to what she\/he has to say?<\/p>\n<p>&#8220;Telling&#8221; is usually a punishment!<\/p>\n<p>You see,\u00a0<strong>TELL<\/strong> is a four letter word of the worst kind. If you follow the typical advice you &#8220;<strong>tell<\/strong> &#8217;em what you&#8217;re gonna <strong>tell<\/strong> &#8217;em&#8221; and then you &#8220;<strong>tell<\/strong> &#8217;em&#8221; and then you add insult to injury by &#8220;<strong>tell<\/strong>ing &#8217;em what you <strong>told<\/strong> &#8217;em.&#8221;<\/p>\n<p>I hate to tell you this but if you approach a presentation as a medium to &#8220;<strong>tell<\/strong>&#8221; the listener something, then you are mind-numbingly BORING. Nobody likes\u00a0to be &#8220;told&#8221; off.<\/p>\n<p>TELLING is not anywhere on the list of essential presentation skills.<\/p>\n<h2>The alternative<\/h2>\n<p>If you want to <strong>tell<\/strong> them something, write a book. If you want to be a great\u00a0speaker, a great teacher, or an influential leader, then you have to learn better presentation skills.<\/p>\n<p>Let&#8217;s work through each of the\u00a0<a href=\"http:\/\/michaelspeaks.com\/blog\/the-8-essential-principles-of-great-communication\" target=\"_blank\" rel=\"noopener noreferrer\">8 SpeechDeck principles<\/a>\u00a0and find an alternative communication technique.<\/p>\n<h3><span class=\"card shadow bg_C\">C<\/span> Clarify Your Content<\/h3>\n<p><a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush.jpg\" rel=\"attachment wp-att-278\"><img loading=\"lazy\" class=\"alignright size-medium wp-image-278\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-300x200.jpg\" alt=\"Toothpasteonbrush\" width=\"300\" height=\"200\" srcset=\"https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-300x200.jpg 300w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-1024x682.jpg 1024w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-768x512.jpg 768w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-1536x1024.jpg 1536w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-1200x800.jpg 1200w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush-1980x1320.jpg 1980w, https:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/Toothpasteonbrush.jpg 2000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>The Content principle is the telling part. That&#8217;s why it&#8217;s &#8220;black and white.&#8221;\u00a0Just remember the point of this principle is not to tell just for the sake of telling. The point is to clarify it so well that the listener can <strong>remember.<\/strong><\/p>\n<p>For the following examples, let&#8217;s suppose I want to tell you this black and white message:<\/p>\n<blockquote><p>People\u00a0should brush their teeth every day.<\/p><\/blockquote>\n<p>Nobody wants to be\u00a0&#8220;<strong>told<\/strong>&#8221; to brush their teeth,\u00a0even if they need to be told. The principles of color are where we see the real alternatives.<\/p>\n<h3><span class=\"card shadow bg_A\">A<\/span> Inject Anticipation<\/h3>\n<p>Creating anticipation is exactly the opposite of &#8220;<strong>tell<\/strong>ing.&#8221;<\/p>\n<p>You can tell &#8217;em WHY you&#8217;re gonna tell &#8217;em. You can tell &#8217;em HOW you&#8217;re gonna say it.\u00a0You can even tell &#8217;em what you&#8217;re NOT going to say. Just don&#8217;t tell &#8217;em WHAT you&#8217;re gonna tell &#8217;em.<\/p>\n<p>Let&#8217;s create a transition or introduction that is a WHY statement that withholds the message we want to tell:<\/p>\n<blockquote><p>Let&#8217;s talk about a way to improve your reputation, improve your health, and improve your relationships.<\/p><\/blockquote>\n<p>Suddenly, nobody is being &#8220;told off,&#8221; and the audience actually wants to listen.<\/p>\n<h3><span class=\"card shadow bg_R\">R<\/span> Develop Relationships<\/h3>\n<p>The relationship principle is all about finding common ground.\u00a0Phrase your &#8220;tell&#8221; as something that is a group norm:<\/p>\n<blockquote><p>Everybody in this room shares the same 2 minutes every evening &#8230; We all brush our teeth.<\/p><\/blockquote>\n<p>If they\u00a0already brush their teeth at night, you&#8217;ll bond. If they don&#8217;t, they will want to, because everybody else does.\u00a0In other words, don&#8217;t tell&#8211;share!<\/p>\n<h3><span class=\"card shadow bg_M\">M<\/span> Reveal the Messenger<\/h3>\n<p>Revealing part of yourself takes the pressure off the listener. You&#8217;re not telling them what <span style=\"text-decoration: underline;\">they<\/span> should do, you&#8217;re revealing WHY <span style=\"text-decoration: underline;\">you<\/span> care.<\/p>\n<blockquote><p>One time I went to the dentist and it cost me a $600 surprise. I want to save you my misfortune.<\/p><\/blockquote>\n<h3><span class=\"card shadow bg_P\">P<\/span> Encourage Participation<\/h3>\n<p>Telling is a one way lecture from speaker to audience. Participation works the other way, get the audience to do the telling.<\/p>\n<blockquote><p>Raise your hand and tell the group what you think is the best reason to brush your teeth.<\/p><\/blockquote>\n<p>Participation means you can command, ask, or incentivize the audience to do the talking&#8211;and comply.<\/p>\n<h3><span class=\"card shadow bg_I\">I<\/span> Empower the Individual<\/h3>\n<p>To empower someone, you must get personal.<\/p>\n<blockquote><p>Imagine <span style=\"text-decoration: underline;\">you<\/span>\u00a0have molars removed. Imagine <span style=\"text-decoration: underline;\">you<\/span> stare into <span style=\"text-decoration: underline;\">your<\/span> loved ones face with missing teeth. Imagine\u00a0<span style=\"text-decoration: underline;\">you<\/span> have a\u00a0$3,000 bill for just one false tooth. Imagine\u00a0<span style=\"text-decoration: underline;\">you<\/span> have bleeding gums and <span style=\"text-decoration: underline;\">you<\/span> can&#8217;t chew <span style=\"text-decoration: underline;\">your<\/span> favorite meal.<\/p><\/blockquote>\n<p>When it&#8217;s personal, you don&#8217;t have to tell &#8217;em. They tell themselves.<\/p>\n<h3><span class=\"card shadow bg_T\">T<\/span> Manage the Theater<\/h3>\n<p>Use the space in your theater to show pictures, videos, and physical demonstrations:<\/p>\n<blockquote><p>Look at this picture of an abscessed tooth.<\/p><\/blockquote>\n<p>Don&#8217;t tell em, show em.<\/p>\n<h3><span class=\"card shadow bg_S\">A<\/span> Engage the Subconscious<\/h3>\n<p>A subconscious impression cannot result from telling mere words, only from real\u00a0experience. That means that after any of the above examples you have to stop talking long enough for the listener to <em>feel<\/em> it.<\/p>\n<h2>The best four letter words<\/h2>\n<p>Unfortunately, good public speaking does require\u00a0some amount of &#8220;telling.&#8221;\u00a0I can&#8217;t ask you to\u00a0eliminate telling all together. \u00a0However, I do ask you to\u00a0approach your presentations differently.<\/p>\n<p><a href=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/PEGI_white_bad_language_tag-e1451331939942.png\" rel=\"attachment wp-att-276\"><img loading=\"lazy\" class=\"alignright size-medium wp-image-276\" src=\"http:\/\/michaelspeaks.com\/blog\/wp-content\/uploads\/2015\/12\/PEGI_white_bad_language_tag-300x300.png\" alt=\"PEGI_white_bad_language_tag\" width=\"300\" height=\"300\" \/><\/a>If your goal is to &#8220;tell,&#8221; then success will mean the best compliment you receive will be that you &#8220;told&#8221; something. You must think of <strong>TELL<\/strong> as a four letter word. Change your goal, and you will change everything.<\/p>\n<p>As a teacher, leader, public speaker or presenter, don&#8217;t walk into the room with the goal of telling the audience anything. Walk into the room with a plan to hint, contradict, tease, share, reveal, ask, command, incentivize, compliment, personalize, show, demonstrate, experience, and feel&#8211;anything but <strong>tell<\/strong>.<\/p>\n<p>By the way, the study referenced earlier (<a href=\"http:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/15534510600747597\" target=\"_blank\" rel=\"noopener noreferrer\">Scherer and Sagarin 2006<\/a>) showed that using obscenity briefly at the beginning or end of a speech increases persuasiveness, increases the perception of the speaker&#8217;s intensity, and has no effect to lessen the speaker&#8217;s credibility.<\/p>\n<p>If you want to be a great communicator&#8211;damn it&#8211;you&#8217;re\u00a0better off swearing at your audience than just &#8220;<strong>tell<\/strong>ing&#8221;\u00a0them something!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One study (Scherer and Sagarin 2006) showed that using obscenity correctly actually increased the persuasiveness of a speech! However, if you want to be a great communicator, there is one four-letter word you must get out of your head forever.<\/p>\n","protected":false},"author":1,"featured_media":276,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[15,69],"_links":{"self":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts\/79"}],"collection":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":1,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"predecessor-version":[{"id":1142,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions\/1142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/media\/276"}],"wp:attachment":[{"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michaelspeaks.com\/blog\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}