Sensational Verbal Sorcery

If you want people to hear you, talk. If you want people to understand, simplify. If you want people to remember, sensationalize!

When I say sensationalize, I don’t mean “sensationalize.” I don’t necessarily mean sensationalism in the sense of perverting the facts for the sake of shock value.

Rather, sensationalism in presentation skills means that if you want people to remember what you say, you need to add “sensations.” Anything related to your basic senses–sight, sound, touch, taste, smell–automatically bypasses the conscious mind and directly targets the listener’s subconscious.

When you engage the subconscious as a public speaker, you always leave a bigger impact, because in addition to a logical argument, the listener can FEEL (i.e. sense) your message.

One Minute Speech Case Sudy

Do you actually believe reality TV is reality?

Last week, my kids were watching “America’s Got Talent.” I happened to catch the introductory video of one of the contestants, Jon Dorenbos–an NFL long snapper and magician.

Jon articulated his backstory with such excellent verbal sorcery, that I had to share:

There is definitely some reality involved, but don’t believe for a second that every contestant is just some average, ordinary, inarticulate nobody.

He did this quick little speech so well, that I had to look him up. Surprise, surprise, he’s actually a professional speaker!

Public Speaking Sensationalism 101

How does he make you FEEL his words?

5sensesSimple. Instead of just TELLING you his message, he describes the message in words that create a SENSORY experience.

In the SpeechDeck Public Speaking skills program, the technique of adding sensory description is one of the primary presentation skills categorized under the violet “Engage the Subconscious” principle.

Here’s a short transcript of his one minute speech with my commentary in brackets:

As a little boy I had two loves–one was football and one was magic. Since I lost my mom as a kid, magic gave me hope, magic gave me love, magic gave me life.  [His stage magic is based partly on verbal sorcery.]

[Begins unnecessary intro] Both of these things made me who I am, and so now it’s as if my whole life has come full circle and I’m coming back to that moment where magic and football meet on the same level. [End unnecessary intro]

I’ve been able to perform at the highest level for 14 years in the NFL and it is awesome. [Because the word AWESOME is SUBJECTIVE it triggers the subconscious with anticipation.] As you walk out of an NFL tunnel, everything just becomes still. [He uses the UNIQUENESS of personal NFL experience to build anticipation and reveal part of himself] It’s the calm before the storm[He makes a clear thematic statement.]

And then, as soon as you run out [phrased from listener’s perspective]–wham! [Tactile and/or auditory onomatopoeia–using a non-word WHAM makes it more like an experienced sound effect, and less like a cognitive verbal exercise.]  It’s 77,000 people strong cheering [visual], screaming [auditory], taking their hands and banging them against the metal seats [auditory/tactile–without the word METAL you wouldn’t get the auditory]. You just hear that ding, ding. [Again, sound effects rather than words.]

And you get that energy and it feels like an earthquake [tactile metaphor] is just rumbling [auditory/tactile] underneath the stadium as if it’s just gonna shatter and fall apart [visual metaphor]. It is the greatest feeling ever.

[I would recommend Jon add one sentence about coming out of a stuffy tunnel into fresh air and/or a concession filled stadium to add the olfactory sense, however, it’s not absolutely necessary when talking about something like a stadium, because the word stadium by itself comes with those olfactory associations built in.]

I never thought anything could match that, but there’s something about being on the stage of America’s Got Talent. It’s the ultimate accomplishment. [Discloses metaphor]

When I step out there tonight I’m gonna take that deep breathe [tactile]. I’m gonna close my eyes [visual] and feel the hairs come up off my arm [tactile], and it’s gonna be that eerie silence [auditory]–the calm before the storm [restated THEME]–and when my eyes are open [visual], it’s game time [repeated metaphor], and I’m gonna love every single second.

Whatever you might think of his stage magic, this is the work of a verbal magician. Jon Dorenbos is a very talented verbal sorcerer (aka: public speaker).

It’s NOT an Accident

Can you do it in your presentations? Of course, but don’t believe for a second that this is just happenstance.

The subconscious impact garnered from adding sensory experience to your presentation is so effective, that corporations, marketers, and professional speakers pay writing consultants big bucks for this very reason.

Show,
don’t
tell!

On the first day of class, every good writer learned the cliche “show, don’t tell.” In a writer’s world, one of the easiest ways to do that is with sensory description.

In an ideal setting, for maximum impact, you would actually give your audience real sights, real sounds, real smells, real taste, and real tactile experience. Unfortunately, with public speaking skills, were often limited to verbal descriptions of the same.

Jon Dorenbos and other successful professionals are not accidentally describing things this way. The marketers who use this technique are not stumbling across effective words. They know EXACTLY what they are doing. They are doing it purposefully and intentionally.

They are doing it because it works–it makes you remember them, it makes you vote for them, and it makes you buy their stuff!

So what is a presenter to do when you can’t deliver tangible experience? Deliverer sensational verbal sorcery.

Convince Yourself

Who is your nemesis? Who or what gets under your skin and pushes your buttons?

Stop now! Actually stop and imagine your nemesis!

If you want someone to agree with you, don’t waste time trying to convince them you are right. Let them convince themselves–of what you want.

To defeat your nemesis, you have 2 superpowers:

  1. Be really specific (we’ll talk about this another day)
  2. Be really vague

questionmarkThe Superpower

Introducing Captain Ambiguity.

Think of a simple syllogism (logical argument) about my appearance:

  1. People who eat too much are fat.
  2. I eat too much!
  3. ???

What do I look like?

It doesn’t take a doctoral degree in logic for you to fill in the blank. Even though I never told you I am fat, I know that you didn’t picture me skinny.

Captain Ambiguity knows how to NOT say the very thing you are supposed to think. Whether or not I was fat or skinny in the beginning was ambiguous. Captain ambiguous never tells you what to think, Captain Ambiguous lets you come us with it on your own.

A syllogism is a conscious, logical way to do it, but it’s much more fun to use the subconscious way …

The Power of Ambiguity

SuperheroRemember your nemesis? Remember what gets under your skin and makes you want to explode?

What if you could turn the tables? Imagine how great it would feel if your nemesis were gone! Imagine if your nemesis could not resist your power!

Now I sell you something … (my product is SpeechDeck).

This isn’t actually a sales letter, it’s a communication lesson. Notice the ambiguity!

All I did was ask you about your nemesis. I let you fill in the blank. Your nemesis might be related to a sports competition, an insulting coworker, a manipulative family member, a bad habit, or a personal weakness. I don’t know.

Especially in large groups, most speakers make the mistake of giving only one of those SPECIFIC examples.

I could have asked you about the most annoying person at work, but that’s too specific. Not everybody reading has an enemy at work.

I could have asked about you greatest sports challenge, but that would turn off everyone in the audience who doesn’t participate in sports.

Instead, Captain Ambiguous replaces specific examples with ambiguity.

The Power of Metaphor

The ambiguity can be emotions, values, or subjective expressions, but if you can think symbolically, metaphors are the most powerful. Replacing specifics with metaphors abstracts your language so that it actually becomes more personal to the listener.

Your “nemesis” could mean anything (sports, business, dialog, family, etc).

Gets “under your skin” could mean anything (physical, emotional, etc.)

You want to “explode” could mean anything (physical, verbal, emotional, etc.)

Metaphors are ambiguous, yet they feel personal to the listener.

Instead of picturing some random image that the speaker forces, every listener pictures a “nemesis” that is completely different, yet so personal that it feels almost psychic.  Any conclusions drawn by the listener come from within. Listeners feels like they are persuading themselves.

Case Study

Almost every politician knows this trick. I should have added it to last weeks post about how Donald Trump manipulates people (You are being manipulated, pt 2). I left it out because even most bad politicians know this trick.

Every politician on earth talks about the “american dream.” Why do they do that? Because it’s ambiguous. Nevertheless, you can picture something very specific about your “dream.”

obamahopeThe only reason Trump does it better is because he’s using less cliche phrases “We will win.”

Notice the ambiguity of the word “win.” What does that actually mean? It will be completely different for everybody.

Obama used “Hope and change.” Notice he never actually explains the specifics about the “hope” or the “change.” He lets us fill in the blank. We “hope” for the “change” we personally want, and it feels like Obama agrees with us, even though he never specifically says that.

Captain Ambiguous to the Rescue

When replacing specifics with ambiguous metaphors, the only rule is that you replace something that does not apply to everybody with something that does.

If your example doesn’t relate to 100% of your listeners, try replacing it with ambiguity.

That means you can replace details with emotions or values. Not everyone can relate to “winning the state championship,” but everybody can relate to “feeling like you conquered (emotion) your nemesis.” Not everybody can relate to “losing the battle to cancer” but everybody can relate to “striving to do your best in ‘tough times'” (value/motivation).

You can’t sell me something directly unless you happened to know my exact problem. You can, however, sell me the superpower that vanquishes my “nemesis”–even if you don’t know what/who my nemesis is!

In my Speechdeck communication skills system, this technique is filed under the principle of “Empower the Individual.”

As long as I think you’re talking about the very specific nemesis I am picturing in my mind, I sell myself.